Call Centre Solution
Call centre integration with caller ID customer recognition, order history and address management.
A central delivery system designed for multi-branch businesses to take orders at a single centre and pass them to the nearest/most suitable branch. Several operators at one centre answer calls to a single phone number and record orders quickly, easily and smoothly in the RESTO Call Center application.
How does Paket Call Center work?
- When a call comes in, the most suitable operator answers it.
- If the customer is already registered, their previous details and orders are displayed automatically.
- The order is recorded quickly and easily with all its details, payment type and special notes.
- Orders are forwarded automatically to the nearest/most suitable branch for the customer.
- Order status (sent-ready-on the way-delivered) is tracked in real time from head office.
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Learn moreLet's work out the right setup for your business together
Tell us your industry and how many branches you have, and we will show you a tailored setup in a free demo.